VCU has a limited amount of Zoom licenses, so access is restricted to currently employed faculty, staff and affiliates, and currently enrolled students. Possibility 2: Your employment or enrollment status makes you ineligible for Zoom If you prefer to log in from the desktop app (instead of the portal), be sure to always choose the 'Sign in with SSO' option and enter 'vcu' as the domain to call up the VCU CAS prompt for your eID and password. Logging in at will transfer your account to VCU Zoom, upgrading you to a full license and removing those restrictions. Instead, you've probably created a free, 'Basic' Zoom account, limited to 100 meeting participants and 40 minutes of meeting time unless you've paid for an upgrade. So how could you end up in the wrong place? Well, it's technically possible to create a Zoom account at the Zoom company website () using any valid email address, even one that ends in 'vcu.edu,' but unless you log in at , you're not a member of the VCU Zoom account. If you don't see the familiar VCU CAS login screen, you're in the wrong place. It's what presents you with the VCU Central Authentication Service interface, prompting you to enter your eID and VCU password. Single Sign-On (SSO) is the process used to grant access to your VCU Zoom account at. Possibility 1: You're logging in incorrectly 'Why can't I access my account?' or 'What's an 'SSO error''? If interested, you can contact us at more details. This is an annual subscription that can be purchased by your department to support meetings with 500 or 1000 participants. The other option is to purchase Zoom's 'Large Meeting' add-on. If you want to use VCU's Kaltura server for your live stream, contact us at assistance. See above under 'How do I live stream my Zoom meeting' for more details. One is to send out a live stream of the meeting via Youtube, Facebook or another streaming platform. If you need to host a meeting with more than 300 participants. 'How Many Participants Can Be In A Meeting?'Īll meetings on VCU Zoom support up to 300 participants. Display A Name instead of a number when Joining by Phone? via Custom Streaming Service (for Kaltura, contact us for assistance).

'About Webinar' (how to add it to your VCU license).Add a logo, custom text or video to your waiting room.Pre-Assign Participants to Breakout Rooms.Creating Breakout Rooms from Poll Results.VCU-themed Virtual Background Collection.Guidelines from VCU's Information Security Office.Empower a colleague to schedule your meetingsĬreating and Collaborating With Zoom Whiteboard.

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